GRCPS 9 — Forwarding of details of non-redressal of complaints to Designated Authority

Gujarat (Right of Citizens to Public Services) Act, 2013

Statutory text

(1) The Grievance Redressal Officer shall, within the prescribed time frame, report every complaint which has not been redressed along with the details of the complainant, nature of complaint, and reasons for non-redressal of the complaint to the Designated Authority.

(2) Every public authority shall designate such officers as designated authorities as may be necessary in all the administrative units and offices as provided in clause (d) of section 2.

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